Maintain and Scale Your

Business Systems With

Our Managed Services

From maintaining and enhancing business applications to ensuring seamless infrastructure management and security, our team provides proactive support and continuous optimization of your critical business applications and IT environment.

Beyond Support - Managed Services That Empower

Custom Application Managed Services

Our Application Management & Sustainment Services team ensures the ongoing maintenance and optimization of your applications. Through continuous support and enhancements, we ensure that your apps remain aligned with your business requirements and stay responsive to evolving market dynamics. Our services are designed to keep your applications not only optimized but also secure, supporting your organization in maintaining robust and adaptable digital tools.

Application Development and Integration
Application Support and Maintenance
Application Optimization and Performance Improvement
Application Modernization and Migration to Cloud
Application Security Improvements
End-user Support and Training

Business Applications Managed Services

Our Business Applications Managed Services ensure that your critical business applications, such as Microsoft Dynamics, Power Platform, SharePoint, Smartsheet, Airtable, ClickUp, UiPath, Qlik and other business software are optimized, secure, and fully aligned with your business objectives. From initial setup and customization to ongoing management and support, we provide end-to-end services that ensure these tools are effectively integrated into your workflows, maximizing your investment and driving innovation within your organization.

Custom Configuration and Setup
Continuous Optimization
Training and Support
Integration Services
Data Migration
Security Management
Compliance Monitoring
Performance Monitoring
Dashboard and Reporting Solutions
Automated Workflows

Data & AI Managed Services

We specialize in managed services that optimize and enhance your Data and BI capabilities and provide the right guidance to adopt and maintain a data-driven culture. Our expert team ensures that your data and BI platforms and AI integrations are perfectly aligned with your strategic goals, providing seamless setup, integration, and continuous management.

System and Data Integration
Data Migration
Custom Development
Continuous Monitoring
Security Management
Data Governance
Performance Optimization
Training and Support
Analytics and Reporting
AI Implementation:

Dynamics 365 Managed Services

Tailored management of your Dynamics 365 environment to enhance functionality, streamline processes, and improve user adoption.

Dynamics 365 Development and Enhancements
Health checks and Environment Monitoring
Recommendations and Best Practices for:
- Licensing
- Dataverse Capacity
- Usage and Adoption
- New Functionalitues

Power Platform Managed Services

Our Power Platform Managed Services Program gives you access to a team of certified Power Platform experts who manage your existing platform and provide guidance for continuous improvement. We provide expert oversight of your Power Platform suite, enabling you to maximize its capabilities with custom solutions and ongoing maintenance.

Roadmap Enablement and Prioritization
Development and Solution Implementation
Health checks and Governance
Admin and End-user Support and Training

Infrastructure & Security Managed Services

Optimum offers comprehensive Infrastructure support, ensuring your environment is not only optimized and secured, but also cost-effective. With us, there’s no need to expand your in-house team with cloud architects to fully leverage Cloud’s extensive capabilities. Our managed Infrastructure services are proven effective, and our pricing structure is designed around complexity rather than cloud expenditure. This allows you to plan your expenses effectively, as a predictable monthly operational cost rather than a large capital outlay.

Security & Compliance Assessment and Strategy
Implementation and Management: Desktop and Device Management, Information Protection, Security Plans, Identity & Access Management, Microsoft Azure, Active Directory, Intune, and Defender Rollout
Compliance: Server Patches, Environmental Compliance & Reporting

Operations: Monitoring & Alerting, Incident Management, Outsourced Azure Management, Cost Management

Security: Security Managed Detection & Response, Vulnerability Remediation, Security Asset Library

IT Helpdesk Support Services

We understand that prompt and effective resolution of IT issues is crucial for maintaining business continuity and employee productivity, which is why our help desk services are central to our offering. Our skilled professionals are equipped to address and resolve a wide range of technical problems, from routine inquiries to complex system issues, ensuring minimal downtime and optimal system performance.

24/7 Technical Support
Incident Management
Problem Management
Patch Management
Performance Monitoring
Security Management
User Administration
Hardware and Software Management
Knowledge Management
Vendor Liaison

Optimum, Your Trusted Managed Services Partner

Access to Dedicated Resources with Deep Technical and Industry Expertise

Flexible Support Models and Pricing Options

Lower IT Staffing and Support Costs and Eliminate Skill Gaps

Ensure Security, Compliance, and Smooth Operation of Your IT Environment

Let’s connect!

Reach out to our experts to discover the perfect software solution for your unique business challenges. Schedule your complimentary consultation and get all your questions answered!

Call us at (713) 505 0300 or fill out our form, and we’ll contact you within one business day.

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