Maintain and Scale Your Business Systems With Our Technical Support Services
As a certified, trusted implementation services partner for many of the industry-leading technologies and software platforms, such as SAP, Microsoft, Smartsheet, and UiPath, we help clients build, optimize, scale, and maintain business systems and software solutions.
Optimum Technical Support (OTS) services provide focused and dedicated resources to our clients to maintain and scale their existing software platforms and solutions. Enabled by a flexible support model that leverages Optimum’s talent and technical expertise, Optimum can function as an extension of your team to provide the technical expertise needed.
Expert guidance and on-demand support based on proven best practices and experience, our OTS services include:
Dedicated technical resources for your software platforms (SAP, Microsoft, Smartsheet, UiPath)
A development team equipped to build new solutions or enhance and maintain existing solutions
Customized training for your software platforms based on your specific needs
Designing a tailored Roadmap, focused on your business and technology needs and priorities
Documentation of system administration and end-user guides
SCHEDULE A CONSULTATION!
Monthly Technical Support Services
- Monthly support services for one or more of the services and solutions offered by Optimum, including SAP, Microsoft, Smartsheet, and UiPath- with dedicated resources for each service/solution type.
- Services can be used for consulting, development of new solutions, enhancements to existing solutions, training, and production environment support.
- Minimum of 20 hours per month; additional work can be performed, as requested, on Time and Materials basis.
- Cancel with 60 days notice.
- Client will provide project management and testing of the deliverables.
Contact us for additional details and package terms.
Annual Technical Support Services
- Annual support services for one or more of the services and solutions offered by Optimum, including SAP, Microsoft, Smartsheet, and UiPath- with dedicated resources for each service/solution type.
- Services can be used for consulting, development of new solutions, enhancements to existing solutions, training, and production environment support.
- Minimum of 40 hours per year; additional work can be performed, as requested, on Time and Materials basis.
- Client will provide project management and testing of the deliverables.
Contact us for additional details and package terms.
GET CONNECTED WITH OUR EXPERTS.
SEE HOW WE CAN HELP!
Our certified experts are available to help you find the right software solutions for your unique business challenges and needs. Reach out to schedule your free consultation session to learn more about:
-
Our Service Offerings
-
Live Demos and Software Product Information
-
Technical Support Services
-
Pricing and Custom Quotation
Call us at 713.505.0300 or fill out this form and we’ll reach out to you within one business day.
LET’S CONNECT!
Fill out this form and we’ll be in touch within one business day.