Challenge/Opportunity US laboratory provider, SmartLabs, needed a low-maintenance, user-friendly intranet that would reflect their fast-growing business and provide a communication and collaboration hub for employees. Although SmartLabs were already using the Microsoft 365 collaboration suite, including SharePoint, they weren’t using it at full capacity. They had documents in different locations, from shared drives to desktops, […]
Download Full Case Study Challenge/Opportunity Client’s documents and files were stored in 3rd party cloud environments without having a user-friendly interface, robust document management capabilities, and proper content searchability. This resulted in collaboration issues and company content not being easily accessible or shareable by employees. Optimum’s Involvement After conducting an initial assessment of client’s content […]
Download Full Case Study Challenge/Opportunity The legacy Intranet was a dated, in-house application, maintained by the client’s internal IT staff. Updating content and information on the legacy Intranet was only possible by the IT admins and documents were stored in local and shared drives, rather than centralized and accessible document libraries. The legacy Intranet platform […]