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Public Utilities Company Enhances Portfolio Project Management (PPM) Utilizing Maturity Model and Roadmap

Public Utilities Company Enhancing Portfolio Project Management Utilizing Maturity Model and Road-map


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Optimum assists a Public Power Electric Utilities firm in assessing current project management maturity, developing a capabilities roadmap, and selecting an enterprise-level portfolio and project management software.

About the Client

A Public Power Electric Utilities firm.

Business Challenges

The client faced inconsistent project management maturity across departments, with undefined and inconsistently used standards, processes, and templates. Additionally, portfolio management processes and standards were lacking, and best practices for demand management were not fully utilized. 

There was no robust, enterprise-level portfolio and project management (PPM) software implemented across all teams.

Optimum’s Involvement

Optimum was engaged to conduct a comprehensive current state analysis and portfolio/project maturity assessment across all departments. The goal was to develop a 5-year Capability and Maturity Roadmap and Action Plan to achieve the organization’s portfolio and project management objectives and strategic plans. Additionally, Optimum was tasked with defining and documenting the requirements for an enterprise-level Portfolio and Project Management Tool, including related templates, automated workflows, and reporting dashboards.

Key activities and deliverables:

Maturity Assessment:

  • Conducted interviews and workshops with department leads and key stakeholders to assess and document current processes and tools for project and portfolio management.
  • Identified gaps, desired maturity levels, and future capabilities.

Capability Improvement Roadmap:

  • Developed a multi-year, actionable plan to achieve desired maturity and PPM capabilities.
  • Provided recommendations for improved demand management, portfolio-level visibility and reporting, and annual project selection and budget reviews.

PPM System Requirements:

  • Defined requirements for selecting a robust and enterprise-level Portfolio and Project Management Information System.

Project Outcomes and Benefits

The client gained accurate and detailed visibility into their current portfolio and project management maturity, challenges, and needs. They received a practical and actionable roadmap with recommendations to achieve their goals at both the portfolio and project levels across all departments. Optimum’s team remained engaged throughout the subsequent phases of the project to support the client in achieving the goals and milestones outlined in their new roadmap.

By leveraging Optimum’s expertise, the client is now on a path to enhanced productivity, improved project management practices, and better alignment with their strategic goals, ultimately leading to increased efficiency and effectiveness in managing their projects and portfolios.

About Optimum

Optimum is an award-winning, nationally recognized IT consulting firm serving clients across multiple industries in the US and Canada. We are dedicated to helping organizations enhance efficiency, overcome business challenges, and achieve digital transformation through strategic planning, innovative technologies, and streamlined processes. 

We provide a comprehensive range of software services and solutions, including Custom Application Development, Systems Integration, Cloud and Office 365 Consulting, Smartsheet Consulting, SAP Services, Business Process Optimization and Automation, Business Intelligence (BI), Blockchain Applications, and Staff Augmentation.

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Contact us: info@optimumcs.com | 713.505.0300 | www.optimumcs.com 

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