Expert Guidance,
Every Step of Your
Dynamics 365 Journey
Elevate customer service, finance, supply chain, operations, and sales with the power of Microsoft Dynamics 365 ERP and CRM combined with our specialized Microsoft consulting services.
Leading Dynamics 365 Solutions and Services, from Strategy to Implementation
Our Dynamics 365 solutions and services are designed to cater to the unique needs of our clients. From initial consultation and strategy to customization and deployment, our approach is meticulous and focused on delivering measurable results.
We begin by understanding your business processes and challenges, which allows us to implement Dynamics 365 ERP and CRM solutions that are not only efficient but also scalable and future-proof. Our team is proficient in various Dynamics 365 modules, ensuring a holistic service experience that covers all aspects of your business. Post-implementation, we provide ongoing support and training, helping you adapt to new functionalities and maximize your investment.
Our Dynamics 365 Services
ERP Solutions and Services
- Dynamics 365 Finance:
- Financial management and operations
- Automation of global financial operations
- Real-time performance tracking
- Risk management and compliance
- Dynamics 365 Supply Chain Management:
- Streamlining manufacturing, distribution, and logistics
- Modernizing warehouse management
- Optimizing resource planning and inventory control
- Integrating IoT and predictive insights
- Dynamics 365 Business Central:
- Business management solution for small to medium-sized businesses
- Connecting finance, sales, service, and operations
- Seamless integration with Office 365 and other Dynamics modules
- Dynamics 365 Human Resources:
- Employee data management
- Leave and absence reporting
- Benefits administration and HR programs
- Comprehensive workforce insights
CRM Solutions and Services
- Dynamics 365 Sales:
- Sales force automation and productivity
- Streamlined sales processes and mobile sales
- Customer insights for personalized engagement
- Sales performance and forecasting analytics
- Dynamics 365 Customer Service:
- Omnichannel customer support
- AI-driven insights for service enhancement
- Self-service portals and community support
- Service case management and tracking
- Dynamics 365 Field Service:
- Scheduling, dispatch, and routing optimization
- Resource management and workforce empowerment
- Predictive service with IoT integration
- Mobile solutions for on-site service management
- Dynamics 365 Marketing:
- Multichannel marketing campaigns
- Customer journey and experiences management
- Event management and webinars
- Lead management and scoring
- Dynamics 365 Project Operations:
- Project planning and scheduling
- Resource management and optimization
- Time and expense tracking
- Project costing and billing
Additional Services
- Assessment and Strategy
- Customization and Development: Tailoring Dynamics 365 solutions to fit specific business needs and processes.
- Power Platform and Copilot Development
- Integration Services: Ensuring Dynamics 365 solutions work seamlessly with other business systems and data sources.
- Migration and Upgrades: Assisting with the migration from legacy systems to Dynamics 365 and managing system upgrades.
- Training and Support: Providing comprehensive training sessions and ongoing support to ensure effective adoption and utilization of Dynamics 365 solutions.
Why Partner with Optimum?
Deep Technical and Industry Expertise
Flexible Engagement Model & Customer-Centric Approach
Onshore, Nearshore and Offshore Resources
Certified in Various Technologies & Alliance Partners
Let’s connect!
Reach out to our experts to discover the perfect software solution for your unique business challenges. Schedule your complimentary consultation and get all your questions answered!
Call us at (713) 505 0300 or fill out our form, and we’ll contact you within one business day.
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