Optimum implements Valo Intranet for SmartLabs, enhancing document management and collaboration with a low-maintenance, on-brand, and user-friendly solution.

About the Client

SmartLabs, a leading US laboratory provider, offers flexible turnkey lab programs to support workflows at every stage of development. Their transformative solutions include enterprise-grade lab environments, expert guidance, and comprehensive daily operational support.

Business Challenges

SmartLabs needed a low-maintenance, user-friendly intranet to reflect their fast-growing business and serve as a central hub for employee communication and collaboration. Despite using the Microsoft 365 collaboration suite, including SharePoint, SmartLabs faced challenges with dispersed documents across shared drives and desktops, lacking a centralized platform for effective communication and collaboration.

They sought a solution to maximize their existing software, creating an intranet with a seamless, on-brand user experience.

Optimum’s Involvement

Optimum assessed SmartLabs’ requirements and recommended Valo Intranet to provide customizable templates, advanced branding, and a user-friendly, low-maintenance platform.

The key steps included:

Requirement Analysis: Conducting thorough consultations to understand SmartLabs’ needs and objectives.
Solution Design: Recommending Valo Intranet for its flexibility and ability to create a dynamic collaboration hub.
Implementation: Deploying Valo Intranet with customizable templates for a branded look and feel.
Training and Support: Providing training to SmartLabs content owners, enabling them to make changes and add features independently.

Valo Intranet’s customizable templates allowed SmartLabs to create an engaging user experience, reflecting their brand and fostering a collaborative environment. The low-maintenance solution, supported by Valo Fresh subscription, ensured that SmartLabs benefited from all new features and updates without additional overhead.

Project Outcomes and Benefits

Optimum’s implementation of Valo Intranet transformed SmartLabs’ internal communication and collaboration:

Increased Efficiency: Centralized document management and communication, reducing time spent on administrative tasks.
Enhanced User Experience: An on-brand, user-friendly interface increased engagement and collaboration among employees.
Low Maintenance: Reduced dependency on IT for updates and customizations, allowing staff to focus on core tasks.
Improved Adoption: High user adoption rates, especially critical during the Covid-19 pandemic, supported remote work and collaboration.

SmartLabs now enjoys a robust, scalable intranet solution that aligns with their business needs and growth ambitions, demonstrating the significant impact of leveraging Valo Intranet and Microsoft 365 for digital transformation.

About Optimum: Your Partner in Intranet Solutions

Optimum is a nationally recognized IT consulting firm dedicated to crafting modern, customized, and integrated Intranet and Portal solutions. We prioritize personalized and engaging user experiences to streamline content and document management, facilitate collaboration, and boost employee engagement across all devices.

Specializing in SharePoint Intranet and Extranet Portals, we enhance collaboration and maximize user adoption and ROI of your Office 365 and SharePoint platform with advanced branding, personalized user experiences, and customized integrations.

Reach out today for a complimentary discovery session, and let’s explore the best intranet solution for your needs!

Low-Maintenance, User-Friendly Intranet Revolutionizes Communication and Document Management for Lab Provider